the community wears Gap

Gap’s comeback to culture

01
CONTEXT

Gap was staging a comeback. Celebrity partnerships with the likes of Tyla and Trove Sivan skyrocketed Gap's SOV across social and marked Gap's return to the cultural conversation.

Our job was to help Gap sustain that relevance by cultivating and scaling their community.

02
Approach

We understood that for Gap to remain relevant, they needed to connect to culture and community.

Our recommendation? An always-on, multi-tiered creator strategy anchored in target creator profiles connecting communities and bigger influencers through gifting (brand fans) in order to create brand heat, awareness and resonance.

Bringing our Gap Icons to life

We anchored our discovery using bespoke creator targets that embodied the GAP core community, pinpointing key social behaviours and cultural interests that typify their target consumer. Profiles includes zillenial male and female targets, as well as families and Gen A.

@ITZANASTAJZJA
Stef
FOLLOWING
93.5K
@IANEASTWOOD
Ian
FOLLOWING
676K
@PLAYFULMODERNKIDS
The Jeffersons
FOLLOWING
11.2K
@TREYBRAINEOFFICIAL
Ben & Ava
FOLLOWING
314K

Our Gap Icons

01.
Low-Macro - Macro
300K - 1M

Macros aid in defining TOV, maximizing social reach and rebuilding consumer perception through recognizable, valued faces. Spearheading creative concepts to trickle impact and influence through to lower-tiers.

02.
Low-Mid -
Mid-tier
50K - 300K

Gap's tastemakers. These creators embody Gap's fresh perspective, driving culture and championing originality by tapping into music, dance, and culture through sharing authentic content.

03.
Brand Fans
1K - 15K

The always-on Gap community. From dancers to stylists and beyond, these trend-focused creators are constantly driving culture with their originality, trialing and testing subcultures and niches.

Creators received an open brief designed to celebrate their creativity. Whether their passion is fashion, music, art, or dance, our community was empowered to express themselves authentically and on their own terms.

DANCE
Parenthood
Sport
Music
Styling

OUR RESULTS

OUR RESULTS

The result? An assortment of high-performing content that felt both original and intertwined with Gap's DNA.

TOTAL CONTENT SHARED
2400
KPI 2000
+20%
AVERAGE VIEW RATE
47
%
KPI 14.5%
+224%
COMBINED AVG. ENGAGEMENT RATE
10.92
%
KPI 6.93%
+57%
COMBINED IMPRESSIONS
25
M
KPI 7.7M
+227%

“Buttermilk have understood how to take our brand and rebuild relevance via creators whilst also reconnecting with our unique heritage.”

HEAD OF MARKETING, Gap
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